Privacy policy

This Privacy Policy describes how kanvishacreations.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual.

Below is more detail about the information we collect and why:

1. Device Information

Examples of Personal Information collected:

Web browser version
IP address
Time zone
Cookie information
Pages or products viewed
Search terms
Interaction with the Site

Purpose of collection:
To load the Site accurately for you and perform analytics to improve and optimize our Site.

Source of collection:
Automatically collected via cookies, log files, web beacons, tags, or pixels when you access our Site.

Disclosure for business purpose:
Shared with our website platform provider (e.g., Shopify or other service providers used by us).

2. Order Information

Examples of Personal Information collected:

Name
Billing address
Shipping address
Payment information (credit/debit card details, UPI transaction IDs, etc.)
Email address
Phone number

Purpose of collection:

To fulfill orders
To process payments
To arrange shipping
To provide invoices and confirmations
To communicate with you
To screen orders for potential risk or fraud
To provide marketing communications (if consented)

Source of collection:
Collected directly from you.

Disclosure for business purpose:
Shared with our payment gateway providers, shipping partners, and fulfillment service providers only to the extent necessary.

3. Customer Support Information

Examples of Personal Information collected:

Name
Email address
Phone number
Order details
Address (if required for support)

Purpose of collection:
To provide customer service and resolve queries or complaints.

Source of collection:
Collected directly from you.

Disclosure for business purpose:
Shared only with relevant service providers when necessary to resolve your issue.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you are a parent or guardian and believe your child has provided Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contractual obligations to you. For example:

Website hosting and e-commerce platform providers
Payment gateway providers
Shipping and logistics partners
Marketing and analytics providers

We may also share your information:

To comply with legal obligations
To respond to lawful requests (such as court orders or government requests)
To protect our legal rights

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications that may interest you.

For example:

We may use analytics tools such as Google Analytics to understand customer behavior and improve our Site.
We may use cookies or similar technologies to personalize ads.

You can opt out of targeted advertising via:

Google Ads Settings
Facebook Ad Settings
Other advertising network opt-out portals

Using Personal Information

We use your Personal Information to:

Offer products for sale
Process payments
Ship and fulfill orders
Communicate with you
Provide customer support
Send updates about products, services, and offers (if you opt-in)

Retention

When you place an order, we retain your Personal Information for our records unless and until you request deletion, subject to legal and accounting requirements.

Cookies

A cookie is a small data file downloaded to your device when you visit our Site. We use cookies to:

Remember your preferences
Enable secure login
Maintain your shopping cart
Improve website performance
Provide analytics

Cookies may be session-based or persistent. Persistent cookies may remain on your device for varying periods unless deleted manually.

You can manage or disable cookies through your browser settings. However, disabling cookies may impact certain functionalities of the Site.

Do Not Track

Currently, there is no consistent industry standard for responding to “Do Not Track” signals. Therefore, we do not alter our data collection practices when such signals are detected.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational reasons. Updates will be posted on this page with a revised effective date.